Terms and Conditions

PAYMENT	FREIGHT
BANK CHARGES	SHIPPING INSURANCE
MINIMUM ORDER	GUARANTEE
FINISHES	BILLS OF LADING
CANCELLATION	LEGAL ENTITLEMENT

PAYMENT:

• We will only accept telegraphic Transfer (TT).
• Payment is to be a minimum of 50% deposit with order. The balance is due when the order is completed and prior to shipment.
• Customers will be invoiced prior to goods being completed. Payment of the outstanding balance is due within 14 days or the goods cannot be released.

BANK CHARGES:

• All bank charges are the responsibility of the customer.

MINIMUM ORDER:

• The minimum order is one 20 ft container. No minimum quantity for items.

FINISHES:

• The four colour finishes shown on the web site are all available as standard.
• Custom colours are also available subject to a 10% surcharge and provision to us of a suitable sample.

CANCELLATION:

• Cancellation or amendments to an order are possible up to seven days after an order has been confirmed. There may be some charge levied for any work already commenced.

FREIGHT:

• You may nominate your own freight forwarder or shipping company.
• Alternatively, Origins Furniture are happy to make recommendations.

SHIPPING INSURANCE:

• All consignments are sent ex-works.
• You are responsible for arranging your own insurance from the moment the transit commences up to time of receipt by you.
• If you do not have your own insurance, the shipping company will be able to provide you with assistance.

GUARANTEE:

• Origins Furniture will offer compensation for any items received by you that may have been broken or damaged only as a result of poor packaging. Clear evidence must be provided. We suggest that this should be photographic
• Compensation will be expressed by either replacing the item(s) or offset against your next container order.
• All omissions or damages must be reported within 14 days of delivery using the Damage Report form provided.

BILLS OF LADING:

• Bills of Lading will only be dispatched after full payment is credited to our bank account.

LEGAL ENTITLEMENT:

• Origins Furniture retains full legal title to the goods within the container until full settlement is credited to our bank account.

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